• Is the hardware turned on and are all USB cables and/or RS232 cables connected?
  • Is the device listed in the devices menu (third dropdown menu in upper menu bar in LI-FLIM)? If listed, please click 'enable' to connect. If not, please perform a search for devices by pressing "Find available Devices".
  • Is the device plugin loaded (View > LI-FLIM Options > Plugins). If listed, please click 'enable' to connect.
  • If searching for devices did not work out, please check the COM port settings of Windows. Most of the LIFA devices use a Virtual COM port. Windows automatically assigns COM port numbers to devices and sometimes two different devices get the same COM port. See MS Windows Control Panel > System > Devices manager. There you can change the serial port number. Please restart the computer to make sure it has been changed correctly.